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Prestador de serviços logísticos
Como a POD Logistics encontrou as cargas perdidas e nunca mais perdeu o rastro
95%
Precisão de conformidade em toda a documentação de remessa
22%
Melhoria no desempenho de entregas no prazo
Sobre
A POD Logistics é uma provedora de serviços logísticos sediada em Roterdã, oferecendo soluções completas de transporte e armazenagem em toda a Europa. A empresa atua como uma “solução completa” para logística, abrangendo serviços como distribuição nacional e internacional, transporte de contêineres, agenciamento de cargas e armazenagem.
Indústria
Prestador de serviços logísticos
Tamanho da empresa
11 – 50 funcionários
Fundado
2009
Compartilhar
"Graças ao Cargosnap, posso verificar facilmente se um contêiner foi carregado corretamente com os documentos corretos."
Shania Gildbrandsen
Recepção / Cadastro de Motoristas
COMO TUDO COMEÇOU
A POD Logistics lida com centenas de contêineres por semana em operações de entrada, saída, cross-docking e serviços de valor agregado, como separação, reembalagem e rotulagem. À medida que os volumes cresceram rapidamente, suas ferramentas informais, WhatsApp, e-mail e compartilhamento manual de fotos não conseguiam acompanhar. Algo precisava mudar.
Então, eles perderam um lote de carga.
Uma remessa acabou no contêiner errado. Sem um rastro documental, encontrá-la novamente teria sido uma chance remota. Mas, como tinham o Cargosnap, puderam rastreá-la por meio de fotos, localizar a mercadoria e ainda entregar ao cliente certo no prazo.
"Embora a carga tenha chegado danificada, o Cargosnap nos permitiu provar que ela foi carregada corretamente e sem danos graças às fotos do trailer carregado" — Patrick van Gils, Gerente de Melhoria de Processos & Segurança
Naquele momento ficou claro: o Cargosnap não era apenas uma ferramenta de fotos. Era uma rede de segurança para toda a operação deles.
NOSSA ABORDAGEM
Padronização em todos os turnos
Antes da Cargosnap, equipes diferentes lidavam com as coisas de maneiras diferentes. Erros de carregamento passavam despercebidos até ser tarde demais, e o suporte ao cliente ficava montando as peças sem evidências.
"Com a Cargosnap, podemos padronizar facilmente nosso trabalho no armazém." — Michael Weteling, Supervisor de operações do armazém
Agora, cada remessa é fotografada durante o manuseio na entrada e na saída. Os gerentes podem verificar do escritório se as instruções de amarração, empilhamento ou separação foram seguidas em todos os turnos, de forma consistente.
"Embora a carga tenha chegado danificada, o Cargosnap nos permitiu provar que ela foi carregada corretamente e sem danos graças às fotos do reboque carregado"
Patrick van Gils
Gerente de Melhoria de Processos e Segurança
Os resultados
Clientes que estão sempre por dentro
Vários clientes da POD Logistics agora contam com fluxos de trabalho dedicados que compartilham automaticamente as atualizações à medida que acontecem. Cada cliente acompanha sua remessa durante todo o processo por meio de seu próprio Portal do Cliente. Sem e-mails, sem correr atrás.
"O Cargosnap tem muitas possibilidades para coletar insights operacionais, como avarias." — Michael Nelis, Especialista em BI
A redução nas consultas recebidas dos clientes foi significativa. E, com um Especialista em BI agora integrando os dados do Cargosnap ao seu WMS e aos painéis de análise, a POD Logistics está transformando cada foto em inteligência operacional.
