By Marcel Merkx, Founder of Cargosnap
When we set out to build Cargosnap, our goal was clear: help logistics teams document inspections better. Structured photos, consistent workflows, timestamped evidence—simple, focused, practical.But then something unexpected happened.Customers began telling us that using Cargosnap wasn’t just helping them prove things—it was helping them improve things.
From proof to performance
What started as a solution for disputes and compliance quickly turned into a performance driver:
Operators became more careful, knowing their steps were captured. Fewer mistakes. Less damage. More accountability.
Supervisors got instant visibility. What used to be black-box processes were now open books—creating clarity and trust internally and with customers.
Processes got leaner. One customer eliminated entire spreadsheets and end-of-day admin tasks just by using conditional workflows.
Improvement became measurable. Teams started asking better questions: Why are issues more common on Thursdays? Which site is skipping steps? Where do delays occur?
