From proof to performance

What started as a solution for disputes and compliance quickly turned into a performance driver:

• Operators became more careful, knowing their steps were captured. Fewer mistakes. Less damage. More accountability.

• Supervisors got instant visibility. What used to be black-box processes were now open books—creating clarity and trust internally and with customers.

• Processes got leaner. One customer eliminated entire spreadsheets and end-of-day admin tasks just by using conditional workflows.

• Improvement became measurable. Teams started asking better questions: Why are issues more common on Thursdays? Which site is skipping steps? Where do delays occur?

The realisation: This isn’t just about inspections

Cargosnap became a quiet engine for operational insight. Because when you capture field-level activity—cleanly, consistently, in context—you’re not just reducing risk. You’re building a high-fidelity view of your operation.And that’s where the real value lives.Today, more and more of our customers are using Cargosnap not just to capture inspections, but to analyse them:

• A major food logistics company flags deviations in cold chain handling early—based on inspection data.

• A global 3PL uses inspection trends across sites to spot recurring bottlenecks and improve compliance.

• A steel manufacturer leverages timestamped inspection photos to resolve customer disputes instantly and protect margins.

From Inspection to Insight

This shift has shaped how we build. We’ve added features that reflect where our customers are going:

• Conditional logic and modular workflows that mirror real operations

• Metadata-rich records that plug into BI tools or audit systems

• Standardised reporting that empowers teams to spot trends, not just faults

We’re not a digital clipboard. We’re not just a claims tool. We’re becoming a visibility and performance layer inside operations.

What this means for our customers

If you’re still inspecting with paper or scattered photos, you’re not just missing efficiency—you’re missing insight. You could be:

• Driving behavioural change with visibility

• Benchmarking sites on real execution

• Catching risks before they become losses

• Continuously improving, grounded in reality—not assumptions

And that’s the mission we’re leaning into. We still care about clean inspections—but only because they’re the foundation for something greater. It’s the outcome we now design for.

Let’s build on that together.