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How Port X Logistics uses Cargosnap to boost its transloading processes

Bruna Ribeiro • Jun 22, 2022

About Port X Logistics

Founded in 2017, Port X Logistics provides innovative solutions for drayage, trans-loading, and trucking services in the US & Canada. With the support of cloud-based technology, they develop creative supply chain solutions, real visibility, and an advisory approach. 

Specifications  

Industry: Transportation, Logistics and Storage 

Company Size: 50+ employees 

Specialties: Supply Chain & Operations Solutions, Port Drayage, Transload Services, Complete North American Truckload Coverage, Project Management. 
Coworker taking a picture of the container

Revolutionizing loading container inspections with Cargosnap

Port X Logistics faced a significant challenge in efficiently collecting and sharing critical information for container inspections across their vast operations in the US and Canada. The process of ensuring that their partners and team members correctly collected and organized inspection photos had become a time-consuming and error-prone task, leading to operational inefficiencies. 


With the inauguration of their new Savannah warehouse, Port X Logistics recognized the need for a transformation in their inspection processes to maximize efficiency for their on-site team. 



Tom Zeis, CIO of Port X Logistics, explains, "My primary responsibility is driving efficiency. To provide the industry's gold standard of service, we must be as efficient as possible, and adopting the latest technology is crucial to our success." 


Following a brief demonstration, Port X Logistics swiftly realized that integrating Cargosnap into their operations would be a game-changer. Tom Zeis attests that Cargosnap has been instrumental in enabling the team to execute and adhere to their Standard Operating Procedures (SOPs) effectively, resulting in significant time savings and a streamlined process. 

The Transformation: Before vs. After

Before


  • Lack of process visibility and monitoring. 
  • Difficulties identifying photos taken on mobile phones. 
  • Slow processes: Photos needed to be downloaded to a PC and then uploaded into the Transportation Management System (TMS). 
  • Decentralized information 

After

  • Inspection processes integrated and centralized in one platform. 
  • Standardized reports leading to satisfied customers. 
  • End-to-end inspection visibility. 
  • Automated processes that enable coworkers to send emails or notify teams and partners automatically. 
Inbound Logistics
Visual cargo check


"Everyone on the CargoSnap team is an absolute joy to work with. They made our jobs easier from the get-go, which is what customer service is all about, making customers' lives easier.”


Tom Zeis, CIO.


Introducing Cargosnap into their operations marked a significant turning point for Port X Logistics. The adoption has proven to be a game-changer, as Tom Zeis, says, “Cargosnap helps us to efficiently execute on our promise to deliver a premium service. Our customers appreciate the fact that we do our absolute best to make everyone’s job easier.” 


Curious to see how Cargosnap can help your business become more efficient? Schedule a demo with one of our experts and we'll dive deeper into your specific situation.

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