CHALLENGE

 “No more searching. This saves me so much time.”

Neele-Vat is a full-service warehouse logistics provider serving companies worldwide. They handle all kinds of cargo, from simple to complex. Alex Dikhoff, Branch Manager, explains: 

"We already used to take pictures of shipments and share them via WhatsApp or email; however, it was a process prone to errors. Typos were made often, and not all pictures could be used." 

Collecting data and managing these shipments was challenging, and the Neele-Vat team often spent hours searching for information.

With all these challenges, Neele-Vat knew it needed to make a change. 

SOLUTION

 “Cargosnap app adapts perfectly to our process; we don't miss any steps."

Neele-Vat recognized the value of Cargosnap and quickly adopted its solution.

"The onboarding? A brief introduction was enough to get started using the app. Cargosnap is a very intuitive and flexible tool", says Piotr Niemiets, Senior Warehouse Operator.   

"I'm in touch with customers every day. Now, I can send them a report with all the information related to their products within minutes," comments Jamie van Esch, Account Manager. “Now, our loading and unloading steps are detailed and logged with pictures."

With Cargosnap, Neele-Vat's customers receive a complete document instead of an email with separate attachments. Additionally, bottlenecks are avoided because the process is visible and closely monitored.   

RESULTS

 “Incredible value for a small investment.”

Hicham Zahaf, Warehouse Manager, explains why having a transparent process in their inspections was decisive for Neele-Vat. 

"We can keep track of what is happening. If something goes wrong, it's clear if the error was on our side or somewhere else in the chain, which has helped us to keep things on track."

"Before, we had to wait for the date to be available on the computer to start the outbound inspections. Nowadays, we inspect the products with the app and have all the information in one place. It's very efficient!" says Piotr Niemiets. Thanks to Cargosnap, our inbound and outbound logistics inspections are available in real-time.