Transparency matters more than you think

While logistic operations face numerous challenges rework remains the biggest of them. This issue can affect the business’s profitability and productivity. Once a product arrives at its destination it must be as requested and in good condition. Nothing is more frustrating than encountering an incomplete order or missing items. 

No matter what type of products you handle, whether they are textiles, steel or perishable goods, providing customers with a comprehensive visibility process demonstrates the exceptional level of service that you offer. 

Transparency is the foundation of strong relationships. As such transparency processes foster a sense of loyalty and make your business stand out. By prioritizing building loyalty through transparency customers will in turn remain loyal to you. 

Behind the curtain

When customers get a look into the work that is going on behind the shipping operations, they value the service all the more. By creating visibility around operations and sharing visual evidence, a channel of communication opens which creates a personalized customer experience in your processes.

There’s nothing better than seeing your operations run seamlessly, with products shipping on time and without any damage. The results equate to happy customers and a happy work life. 

Your operations need to go digital – Badly

Gathering cargo information manually is tedious work. The process is also prone to errors as it’s managed by us: humans. A reference number misspelled, or an inspection step overlooked can lead to a great deal of time spent trying to undo the mistake. 

Considering that cross-docking is a real-time operation, information should be immediately available. The receiving parties want to know how the product has been handled before it arrives. The most effective way to accomplish the communication flow with faster speed and accurate information is via digital processes and solutions. 

Managing your inspections digitally will minimize your business’s risks and ensure operational success. It will have an enormous impact on the success of gathering and storing cargo information. Checklists and forms can be quickly customized by each department’s leader and shared automatically with all the responsible parties.  

The eye-opening tool for your inspections 

Cargosnap is a highly adaptable solution that enables you to revolutionize your processes without any coding required. It provides a flexible and personalized approach, streamlining steps and allowing teams to standardize processes while organizing cargo information with ease.

Cargosnap can easily be implemented by anyone, your teammates can have it up and running in no time, no need for a whole IT team to be involved. 

With Cargosnap, you will have an overview of how your team handles cargo, stores cargo data, and meets deadlines. You improve your productivity and transparency as well as increase customer satisfaction. A win for all those involved!