How Libraport went from manual processes to digital inspections
About Libraport
Case overview
In 2020, Edison Granato, Administrative Manager at Libraport, was introduced to Cargosnap at Cubo Itaú, the biggest entrepreneurship hub in Latin America. After a demonstration of the tool, Libraport recognized the value of Cargosnap to its operations; they quickly standardized their processes and eliminate tasks that used to be done manually.
Sergio Conceição, Operational Supervisor, says: "From the first day of use, Libraport’s team could see the time saved in inspections and end-to-end visibility of customers' products.”
"After using Cargosnap, our team has reduced by 50% time spent on inspection tasks. The main outcome is the reduction of manual processes such as filling out documents and Excel spreadsheets.”
Sergio Conceição, Operational Supervisor.
Before
- Lack of traceability and transparency.
- Data gathered in paper and Excel spreadsheets.
- Decentralized information and historical data.
After
- Cargo inspections 2x faster.
- Real-time reporting.
- Standardized workflows and mandatory forms keep the process error-proof.
- Communication with customers is now automated. Whenever a client or partner requests a report, an automatic email is sent with pictures and documents in one single file.
- Administrative and operational team working aligned.
- Digital cargo inspections.
