In logistics, dealing with damage, managing claims and handling multiple issues at once is part of the job. We understand that. But how quickly do you report these problems, and how often do you have real-time information from the moment a problem is detected until it is resolved?
That's why we're excited to announce a valuable new feature in Cargosnap: Issue Management!
This new addition to our product is designed to simplify how you manage operational challenges and empower your team to proactively address issues, giving you greater visibility and increased productivity.
What is Issue Management?
Issue Management focuses on resolving issues quickly and in real time. Let's say you detected damage while reviewing a file in the web application or encountered an unexpected situation during an operation. You want to inform your team or client immediately and make sure it is resolved. Now you can manage this entire process within the Cargosnap web application. Simply create an issue, link it to the specific file and tag your team to assign tasks or request updates.
And because Cargosnap is focused on providing real visibility, once you click on an issue, you'll have a timeline showing all the steps taken, who performed them and when, giving you a clear view of the resolution process.
"Our new Issue Management feature will enable efficient identification, tracking and resolution of issues, which will increase productivity." - Marcel, Founder and CEO of Cargosnap
