Logistics Service Provider

How Port X Logistics uses Cargosnap to boost its transloading processes

About Port X Logistics

Founded in 2017, Port X Logistics provides innovative solutions for drayage, trans-loading, and trucking services in the US & Canada. With the support of cloud-based technology, they develop creative supply chain solutions, real visibility, and an advisory approach.

The challenge

Port X Logistics faced a significant challenge in efficiently collecting and sharing critical information for container inspections across their vast operations in the US and Canada. The process of ensuring that their partners and team members correctly collected and organized inspection photos had become a time-consuming and error-prone task, leading to operational inefficiencies.

With the inauguration of their new Savannah warehouse, Port X Logistics recognized the need for a transformation in their inspection processes to maximize efficiency for their on-site team.

Tom Zeis, CIO of Port X Logistics, explains, "My primary responsibility is driving efficiency. To provide the industry's gold standard of service, we must be as efficient as possible, and adopting the latest technology is crucial to our success."

Cargosnap helps us to efficiently execute on our promise to deliver a premium service. Our customers appreciate the fact that we do our absolute best to make everyone’s job easier.

Tom Zeis, CIO

Cargosnap helps us to efficiently execute on our promise to deliver a premium service. Our customers appreciate the fact that we do our absolute best to make everyone’s job easier.

Tom Zeis, CIO

Cargosnap helps us to efficiently execute on our promise to deliver a premium service. Our customers appreciate the fact that we do our absolute best to make everyone’s job easier.

Tom Zeis, CIO

Before

Lack of process visibility and monitoring.
Difficulties identifying photos taken on mobile phones.
Slow processes: Photos needed to be downloaded to a PC and then uploaded into the Transportation Management System (TMS).
Decentralized information

After

Inspection processes integrated and centralized in one platform.
Standardized reports leading to satisfied customers.
End-to-end inspection visibility.
Automated processes that enable coworkers to send emails or notify teams and partners automatically.

The results

Introducing Cargosnap into their operations marked a significant turning point for Port X Logistics. The adoption has proven to be a game-changer, as Tom Zeis, says, “Cargosnap helps us to efficiently execute on our promise to deliver a premium service. Our customers appreciate the fact that we do our absolute best to make everyone’s job easier.”