Logistics Service Provider
How Fassina bridged the gap between warehouse and office operations
With over 50 years of history, Transporte e Comércio Fassina Ltda. has grown from a family-run trucking company—founded by five brothers passionate about logistics—into a trusted, full-service logistics provider in Brazil.
Today, the company operates two Redex terminals on both banks of the port, plus three logistics facilities, including an empty container depot that complements its warehousing and transport services.
When manual processes slow the flow
Before adopting Cargosnap, Fassina’s operations relied on digital cameras, paper checklists, and manual reporting—a combination that caused friction and delays between the warehouse floor and the head office.
“We used digital cameras with memory cards, and once they were full, we had to stop operations to download everything.” – Operations Manager
Information often got stuck between the warehouse and the office, causing rework, slower decision-making, and reduced overall efficiency. Tracking damages, container conditions, and documentation required time and manual effort.
“The time gap between service execution and the transfer of information compromised our decision-making.” – CEO
It was a process that worked. But not fast or transparent enough for the level of service Fassina wanted to deliver.
A fast-to-implement solution
To modernize and streamline inspections, Fassina implemented Cargosnap to standardize checklists, link photos automatically, and centralize all inspection data in one place.
With Cargosnap, Fassina could:
Capture and share inspection data instantly, directly from the field or on the road.
Report equipment damages, track issues, and plan maintenance in real time.
Standardize processes across teams, ensuring compliance and consistency.
Customize checklists for specific operations like OEA and damage reports.
The transition was smooth and fast. Teams quickly adopted the new workflow using smartphones instead of cameras.
From the moment we started using the app, operations became more modern and efficient—making everything easier, from OEA reports to damage reports.
From manual inspections to a fully digital workflow
Since adopting Cargosnap, Fassina has seen a clear transformation in how inspections are carried out and shared across teams. Processes that once depended on cameras, memory cards, and manual uploads are now handled instantly through the app—whether in the field, on the road, or at the terminal. Information flows in real time, giving both internal teams and clients full visibility into every step of the operation.
With standardized checklists and photographic proof, Fassina can now perform faster audits, reduce errors, and resolve discrepancies immediately. Communication has become faster, decisions are based on accurate data, and operations run with greater transparency and control. What used to take hours now happens in moments—bringing clarity, speed, and confidence to every shipment.
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